• Do you accept money orders?



• Can you ship internationally? / Why can't you ship internationally?



• I have a question about an order I have placed-- whom do I contact for help?



• When will my order arrive?



• I just sold a DVD, when do I get paid?



• I'm getting ready to go on a vacation... can I temporarily suspend my listings until I get back?

Since our prices and inventory are constantly changing, all transactions on our site must be processed immediately. For this reason, credit cards are the only form of payment that we are able to accept.

No, we do not support international sales.

We have a large variety of sellers who list DVDs for sale on our site. To support this type of marketplace, shipping costs must be kept low (because a single order may be coming from multiple sellers), and the shipping process must be kept simple (to support the needs of the greatest number of sellers). Since not all sellers are prepared to ship internationally, especially given that the shipping credit we provide only covers USPS Media Mail shipping, we do not support international sales at this time.

If you have any questions about an order you have placed, please contact your seller directly for that information. You can find your sellers contact info on your order confirmation e-mail, or by logging on to the site and viewing your order history.

In the unlikely case that you are unable to get a response from a seller within an apropriate amount of time, you may contact us to assist you in communciating with the seller.

Our seller agreement stipulates that all orders be shipped within two business days of the transaction, and most of our sellers ship via USPS Media Mail (although some sellers offer upgrades to faster shipping methods). The arrival expectation for USPS Media Mail shipments is 4 to 21 days. For more info on shipping times, consult here.

If you haven't received your shipment within this timeframe, and you would like information on the order status, please contact your seller directly for assistance. If you are not able to resolve the situation directly with the seller, contact us for assistance.

If you've signed up for direct deposit via Electracash, the reimbursement payment for your prior month's sales will be automatically deposited in your checking account approximately one week after the first business day of the month.

If you haven't registered for direct deposit, and your monthly sales total exceeds $20.00, then you will be mailed a check on the first business day of the month. Balances under $20.00 will automatically transfer over to the subsequent month.

For more information, consult our Seller's guide here.

To temporarily remove your listings from the market, follow these steps:

1) Log into the site

2) Select "Manage Listings" from the "User Account" menu

3) Select "Suspend All My Listings" from the top of the page

When you want to put the listings back into the market, select "Resume All My Listings" from the same page to restore the listings.