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ExcaliburFilms

Member Since: 07/29/2009
Num Listings: 65,734
Avg Feedback: 4.49 out of 5.00
Num Feedbacks: 4,808 (4,213 Good/Excellent, 130 Fair, 465 Poor/Awful)
Num Sales: 28,273
Num Refunds: 12.18% of items sold were later refunded by seller
Note that this high refund rate may indicate less accuracy in inventory tracking or a reliance on special orders instead of stocking all inventory.

To see more from this seller: SEARCH

How to Contact Us:
Excalibur Films
2487 E. Orangethorpe Ave.
Fullerton, CA 92831-5304, U.S.A.

Customer Service Hours:
Mon-Fri: 7:30am to 5:00pm, Pacific Coast time
Closed Saturdays, Sundays and Holidays

Damaged or Defective Movies Return Policy:
There is no fine print in our "FREE RETURN POLICY" -- If your movie is ever defective, please return it with a note describing the problem. Domestic ground shipping charges will be 100% reimbursed. No questions asked. No cost to you.

Out of Stock Movies:
Since we have both on-line and retail locations, it is possible that a movie was just sold prior to your order. Also, at the time of shipment all DVDs are quality checked, and some may not pass this final inspection. In such cases we will notify you immediately via e-mail and let you decide whether you would like an instant refund or wait a day or two until it is back in stock.

Free Movies:
If we are not able to ship your movies to you within the agreed upon 2 business days -- whatever the reason -- we will always include an extra FREE Movie with you purchase.

Thank you for your patronage...


Recent Feedback:
5 out of 5: "."
Date: 08/14/2017 -- Ordered: 06/16/2017   Rated by Buyer: h3stafmk
2 out of 5: "'Your item is out of print' Then why did you list it? "
Date: 08/07/2017 -- Ordered: 07/31/2017   Rated by Buyer: Aboyanddog
5 out of 5: "5 star service. thank you"
Date: 08/03/2017 -- Ordered: 07/24/2017   Rated by Buyer: willbell
5 out of 5: "This Seller has GREAT customer service! More than excellent..."
Date: 07/28/2017 -- Ordered: 04/06/2017   Rated by Buyer: GFUNKERA
4 out of 5: "Special order took more than two months to ship"
Date: 07/26/2017 -- Ordered: 05/17/2017   Rated by Buyer: mrapple24
0 out of 5: "never received, no contact"
Date: 07/17/2017 -- Ordered: 06/04/2017   Rated by Buyer: robsc
0 out of 5: "Two months later and no dvd. Did not respond to e-mails for a month, then failed to provided alterna"
Date: 07/14/2017 -- Ordered: 05/15/2017   Rated by Buyer: paultiac135
0 out of 5: "Two months later and no dvd. Did not respond to e-mails for a month, then failed to provided alterna"
Date: 07/14/2017 -- Ordered: 05/15/2017   Rated by Buyer: paultiac135
0 out of 5: "never received dvd"
Date: 07/14/2017 -- Ordered: 06/20/2017   Rated by Buyer: iron84ml
2 out of 5: "It took 3 months of my bugging seller for product I had paid for, before they FINALLY issued refund"
Date: 07/02/2017 -- Ordered: 03/19/2017   Rated by Buyer: AMX_390
5 out of 5: "My title could not be special ordered. A refund is processing and the title is no longer offered. "
Date: 06/30/2017 -- Ordered: 06/03/2017   Rated by Buyer: SummerWind
3 out of 5: "out of stock, refunded"
Date: 06/27/2017 -- Ordered: 06/07/2017   Rated by Buyer: tq0bwvw
5 out of 5: "Thanks!"
Date: 06/21/2017 -- Ordered: 06/11/2017   Rated by Buyer: bluewater25
5 out of 5: "Thanks!"
Date: 06/21/2017 -- Ordered: 06/11/2017   Rated by Buyer: bluewater25
5 out of 5: "Thanks!"
Date: 06/21/2017 -- Ordered: 06/11/2017   Rated by Buyer: bluewater25
5 out of 5: "Thanks!"
Date: 06/21/2017 -- Ordered: 06/11/2017   Rated by Buyer: bluewater25
5 out of 5: "The delivery was quick and the package well protected. The transaction was awesome!"
Date: 06/19/2017 -- Ordered: 05/01/2017   Rated by Buyer: GFUNKERA
1 out of 5: "As always... sell what they don't have in stock and still list it at ADM, shameful... refunded"
Date: 06/08/2017 -- Ordered: 04/06/2017   Rated by Buyer: bali42116
5 out of 5: "Great seller. Will order more soon, thanks."
Date: 05/26/2017 -- Ordered: 05/02/2017   Rated by Buyer: hoteurobabes81
5 out of 5: "Great seller. Will order more soon, thanks."
Date: 05/26/2017 -- Ordered: 05/02/2017   Rated by Buyer: hoteurobabes81
5 out of 5: "cancelled special order, promptly refunded money"
Date: 05/13/2017 -- Ordered: 02/26/2017   Rated by Buyer: querldox
0 out of 5: "Out of Stock. It shouldn't be advertised."
Date: 05/09/2017 -- Ordered: 04/24/2017   Rated by Buyer: rob1957
5 out of 5: "i am still waiting for my dvd that i paid for on 1-4-2017"
Date: 04/26/2017 -- Ordered: 04/01/2017   Rated by Buyer: vernon wright
3 out of 5: "Movie offered but no longer available. Refund initiated."
Date: 04/12/2017 -- Ordered: 03/04/2017   Rated by Buyer: KDB360
3 out of 5: "Finally, found alternative order"
Date: 03/28/2017 -- Ordered: 02/01/2017   Rated by Buyer: Rattlehead
5 out of 5: "Discreet & quick shipment."
Date: 03/08/2017 -- Ordered: 09/20/2016   Rated by Buyer: robyconnors
5 out of 5: "Special orders not available. Full refund provided."
Date: 03/03/2017 -- Ordered: 01/28/2017   Rated by Buyer: beachdan
5 out of 5: "Special orders not available. Full refund provided."
Date: 03/03/2017 -- Ordered: 01/28/2017   Rated by Buyer: beachdan
0 out of 5: "Never got my DVD will not order from again "
Date: 02/22/2017 -- Ordered: 12/21/2016   Rated by Buyer: ronnald
5 out of 5: ""
Date: 01/27/2017 -- Ordered: 08/14/2016   Rated by Buyer: 500times
5 out of 5: ""
Date: 01/27/2017 -- Ordered: 08/14/2016   Rated by Buyer: 500times
1 out of 5: ""
Date: 01/15/2017 -- Ordered: 09/17/2016   Rated by Buyer: weezer27
0 out of 5: "I never received my order. After a month of them stalling, they've stopped responding to my email."
Date: 01/07/2017 -- Ordered: 12/04/2016   Rated by Buyer: bill1229
5 out of 5: "never came"
Date: 01/07/2017 -- Ordered: 07/07/2016   Rated by Buyer: rhott23@verizon.net
0 out of 5: "Fuck You"
Date: 01/02/2017 -- Ordered: 07/11/2016   Rated by Buyer: giantman76
1 out of 5: "After 3 months with no response & shipment seller refunded order when Customer Support got involved."
Date: 12/26/2016 -- Ordered: 09/25/2016   Rated by Buyer: tclock23
1 out of 5: "After 3 months with no response & shipment seller refunded order when Customer Support got involved."
Date: 12/26/2016 -- Ordered: 09/25/2016   Rated by Buyer: tclock23
5 out of 5: "Took a while but finally got it, thanks"
Date: 12/24/2016 -- Ordered: 07/03/2016   Rated by Buyer: mrapple24
4 out of 5: "never came"
Date: 12/16/2016 -- Ordered: 06/18/2016   Rated by Buyer: rhott23@verizon.net
5 out of 5: "A1 seller, will use again."
Date: 12/10/2016 -- Ordered: 09/18/2016   Rated by Buyer: avenger69
5 out of 5: "A1 seller, will use again."
Date: 12/10/2016 -- Ordered: 09/18/2016   Rated by Buyer: avenger69
5 out of 5: "A1 seller, will use again."
Date: 12/10/2016 -- Ordered: 10/02/2016   Rated by Buyer: avenger69
5 out of 5: "A1 seller, will use again."
Date: 12/10/2016 -- Ordered: 10/02/2016   Rated by Buyer: avenger69
5 out of 5: "A1 seller, will use again."
Date: 12/10/2016 -- Ordered: 10/02/2016   Rated by Buyer: avenger69
5 out of 5: "A1 seller, will use again."
Date: 12/10/2016 -- Ordered: 10/02/2016   Rated by Buyer: avenger69
5 out of 5: "great item thanks again"
Date: 12/05/2016 -- Ordered: 10/08/2016   Rated by Buyer: sam6969
5 out of 5: "THANK YOU!"
Date: 11/28/2016 -- Ordered: 11/22/2016   Rated by Buyer: sonnyv13
5 out of 5: "Extremely happy with my shopping experience amazing dvds lovely seller would by here in future :)"
Date: 11/16/2016 -- Ordered: 10/04/2016   Rated by Buyer: fagin1985
2 out of 5: "I had to contact after 2 weeks then told it was not available anymore."
Date: 10/26/2016 -- Ordered: 10/10/2016   Rated by Buyer: subrob
0 out of 5: ""
Date: 10/10/2016 -- Ordered: 09/30/2016   Rated by Buyer: PRICEBUSTERS
0 out of 5: ""
Date: 10/10/2016 -- Ordered: 09/30/2016   Rated by Buyer: PRICEBUSTERS
0 out of 5: ""
Date: 10/10/2016 -- Ordered: 09/30/2016   Rated by Buyer: PRICEBUSTERS
5 out of 5: ""
Date: 10/10/2016 -- Ordered: 07/30/2016   Rated by Buyer: mole
5 out of 5: "A 1111 seller!"
Date: 09/12/2016 -- Ordered: 08/17/2016   Rated by Buyer: xxxredbull
0 out of 5: ""
Date: 09/09/2016 -- Ordered: 07/27/2016   Rated by Buyer: johnmara
5 out of 5: ""
Date: 09/07/2016 -- Ordered: 06/27/2016   Rated by Buyer: starchild17@yahoo.com
5 out of 5: "good deal"
Date: 08/25/2016 -- Ordered: 04/15/2016   Rated by Buyer: edpyatt
5 out of 5: "Fair price fast shipping and item matched description exactly. Thanks"
Date: 08/14/2016 -- Ordered: 07/01/2016   Rated by Buyer: stickybritches69
5 out of 5: ""
Date: 08/12/2016 -- Ordered: 08/06/2016   Rated by Buyer: arnie
1 out of 5: "Ordered 3 weeks ago and never received."
Date: 08/12/2016 -- Ordered: 07/22/2016   Rated by Buyer: rastonian
5 out of 5: "Great seller"
Date: 08/11/2016 -- Ordered: 04/05/2016   Rated by Buyer: debez818
4 out of 5: ""
Date: 08/02/2016 -- Ordered: 07/24/2016   Rated by Buyer: 9soccer9
3 out of 5: "Received 2 of 7 DVDs ordered. Received refund for those not received."
Date: 07/14/2016 -- Ordered: 06/25/2016   Rated by Buyer: scubadiver
3 out of 5: "Received 2 of 7 DVDs ordered. Received refund for those not received."
Date: 07/14/2016 -- Ordered: 06/25/2016   Rated by Buyer: scubadiver
3 out of 5: "Received 2 of 7 DVDs ordered. Received refund for those not received."
Date: 07/14/2016 -- Ordered: 06/25/2016   Rated by Buyer: scubadiver
3 out of 5: "Received 2 of 7 DVDs ordered. Received refund for those not received."
Date: 07/14/2016 -- Ordered: 06/25/2016   Rated by Buyer: scubadiver
3 out of 5: "Received 2 of 7 DVDs ordered. Received refund for those not received."
Date: 07/14/2016 -- Ordered: 06/25/2016   Rated by Buyer: scubadiver
3 out of 5: "Received 2 of 7 DVDs ordered. Received refund for those not received."
Date: 07/14/2016 -- Ordered: 06/25/2016   Rated by Buyer: scubadiver
3 out of 5: "Received 2 of 7 DVDs ordered. Received refund for those not received."
Date: 07/14/2016 -- Ordered: 06/25/2016   Rated by Buyer: scubadiver
5 out of 5: "Excellent transaction, thanks!"
Date: 06/22/2016 -- Ordered: 06/15/2016   Rated by Buyer: Eblightning
5 out of 5: "I like to thank ExcaliburFilms for refunding me"
Date: 06/09/2016 -- Ordered: 05/03/2016   Rated by Buyer: indengabe2587
0 out of 5: "No acknowlegement of the order after 10 days/no communication/whats going on?"
Date: 06/08/2016 -- Ordered: 05/28/2016   Rated by Buyer: eyilmaz9
0 out of 5: "No acknowlegement of the order after 10 days/no communication/whats going on?"
Date: 06/08/2016 -- Ordered: 05/28/2016   Rated by Buyer: eyilmaz9
0 out of 5: "No acknowlegement of the order after 10 days/no communication/whats going on?"
Date: 06/08/2016 -- Ordered: 05/28/2016   Rated by Buyer: eyilmaz9
0 out of 5: "No acknowlegement of the order after 10 days/no communication/whats going on?"
Date: 06/08/2016 -- Ordered: 05/28/2016   Rated by Buyer: eyilmaz9
0 out of 5: "No acknowlegement of the order after 10 days/no communication/whats going on?"
Date: 06/08/2016 -- Ordered: 05/28/2016   Rated by Buyer: eyilmaz9
1 out of 5: "Not good customers. Services. I had to cancel order and reoder from another vendor"
Date: 06/01/2016 -- Ordered: 05/03/2016   Rated by Buyer: richie202
0 out of 5: "I would appreciate a refund! 2 weeks and still no sign of my dvd that i ordered."
Date: 05/24/2016 -- Ordered: 05/09/2016   Rated by Buyer: blos
2 out of 5: "Not a great experience. 32 days of waiting...refund."
Date: 05/14/2016 -- Ordered: 04/07/2016   Rated by Buyer: hardcorematt83
5 out of 5: "Perfect"
Date: 05/13/2016 -- Ordered: 03/01/2016   Rated by Buyer: dbattlesroyale
5 out of 5: "as described fast shipping AAA+++"
Date: 05/10/2016 -- Ordered: 11/18/2015   Rated by Buyer: fivesprings
3 out of 5: "refunded"
Date: 05/10/2016 -- Ordered: 03/04/2016   Rated by Buyer: bobfulbright
4 out of 5: ""
Date: 05/04/2016 -- Ordered: 04/18/2016   Rated by Buyer: kidfox
1 out of 5: "very bad seller they had nothing in warehouse not communication received dvd only after 2 months hor"
Date: 04/20/2016 -- Ordered: 02/03/2016   Rated by Buyer: peluche
5 out of 5: ""
Date: 04/04/2016 -- Ordered: 02/22/2016   Rated by Buyer: starchild17@yahoo.com
5 out of 5: ""
Date: 04/04/2016 -- Ordered: 02/22/2016   Rated by Buyer: starchild17@yahoo.com
5 out of 5: ""
Date: 04/04/2016 -- Ordered: 02/22/2016   Rated by Buyer: starchild17@yahoo.com
5 out of 5: ""
Date: 04/04/2016 -- Ordered: 02/22/2016   Rated by Buyer: starchild17@yahoo.com
5 out of 5: ""
Date: 04/04/2016 -- Ordered: 02/22/2016   Rated by Buyer: starchild17@yahoo.com
5 out of 5: ""
Date: 04/04/2016 -- Ordered: 02/22/2016   Rated by Buyer: starchild17@yahoo.com
5 out of 5: ""
Date: 04/04/2016 -- Ordered: 02/22/2016   Rated by Buyer: starchild17@yahoo.com
5 out of 5: ""
Date: 03/27/2016 -- Ordered: 12/11/2015   Rated by Buyer: xenosaga1980
5 out of 5: "Excellent, A1111 seller"
Date: 03/22/2016 -- Ordered: 03/13/2016   Rated by Buyer: xxxredbull
5 out of 5: "Excellent, A1111 seller"
Date: 03/22/2016 -- Ordered: 03/13/2016   Rated by Buyer: xxxredbull
1 out of 5: "1 month waiting. I never received my dvd"
Date: 03/11/2016 -- Ordered: 02/23/2016   Rated by Buyer: globo123
5 out of 5: "Excellent Seller!"
Date: 02/27/2016 -- Ordered: 10/08/2015   Rated by Buyer: terrryb
5 out of 5: "Excellent Seller!"
Date: 02/27/2016 -- Ordered: 10/08/2015   Rated by Buyer: terrryb
0 out of 5: "never recieved item"
Date: 02/15/2016 -- Ordered: 02/03/2016   Rated by Buyer: mmjoker2
2 out of 5: "Horrible inventory control. Refunded 8 weeks after initial order."
Date: 01/22/2016 -- Ordered: 09/27/2015   Rated by Buyer: johnnycool99
2 out of 5: "Horrible inventory control. Refunded 8 weeks after initial order."
Date: 01/22/2016 -- Ordered: 09/27/2015   Rated by Buyer: johnnycool99